Which upload tool is right for you
Express upload
One-by-one upload
QuickUpload
PictureMover
Mobile phone
From email
Frequently Asked Questions: Photo upload

Which upload is right for you?

We offer three web upload options: Express Upload, Basic Upload and QuickUpload.

• Express upload (PC and some Macs):
  Our fastest and easiest upload tool, perfect for uploading multiple photos at once. No download is required if you have Adobe Flash installed, and you can order prints or share your photos while they are uploading. All photos must be in JPEG file format. You can also upload a zipped file of JPEG files. Please note that this method is not recommended for PowerPC Mac users at this time. Instead we recommend zipping your jpeg files and uploading them using the basic upload method.
  
  
• One-by-one upload (PC or Mac):
  Our basic upload tool, best for slower internet connections. It can also be used to upload photos one at a time. Photos must be in JPEG file format. You can also upload a zipped file of JPEG files.
  
  
• QuickUpload (PC only):
  Our tool for uploading photos. Requires ActiveX installation. Works on PCs only.
  
  
• PictureMover (PC only):
  Free, downloadable software for your PC that moves photos off your camera to your computer and directly into your Snapfish account. Once you have installed PictureMover, every time you plug in your camera or insert a CD or memory card into your computer, PictureMover will automatically detect and move your photos into your Snapfish account. Great for uploading hundreds of photos at a time. Requires Windows XP.  Learn more
  
  
• Mobile phone:
  Send photos from your mobile phone to your Snapfish account. While viewing photos, access your options menu on your phone and click 'send.' Learn more
  
  
• From email:
  Email photos to us and we will add them to your account. Learn more

Frequently Asked Questions: Photo upload

What is the best resolution for my photos?
See our photo resolution page.

How long does it take to upload photos to Snapfish?
The speed of your upload depends on the speed of your Internet connection. If you have a 56k modem, it will take approximately 2 minutes to upload a 500k digital photo file. The faster your Internet connection, the less time it will take to upload your photos.

Is there any charge for uploading?
No. Uploading and sharing your digital photos is free!

What type of photo file can I upload to my Snapfish account?
To upload multiple photos on a PC, you can use the following file types:

• JPEG (.jpg, .jpeg, .jpe)
• Zip file (containing JPEGS only)

To upload photos on a Mac, you can use the following file types:

• JPEG (.jpg, .jpeg, .jpe)

To upload photos one-by-one, you can use the following file types:

• JPEG (.jpg, .jpeg, .jpe)
• Zip file (containing JPEGS only)

Any digital photo you upload must have an ending that matches one of the above file types (e.g., SummerPicnic.jpg). Whichever type of file you use, the copy you upload will be converted to JPEG format before it is added to your account.

NOTE: Whenever you upload to Snapfish, only a copy is actually placed in your account. Your original digital photo remains unchanged on your computer.

Why can't I see file extensions on my photo files?
If the names of your files do not end with a dot and a three- or four-letter extension (.jpg, .zip, etc.), your computer may be set to hide file extensions at the end of file names. This setting is easy to change:

On a PC with Windows NT:

1. From your computer desktop, click 'Start' and select 'Control Panel' from the menu on the right.
2. Double click 'Folder Options'.
3. Click on the 'View' tab at the top of the window.
4. Uncheck the box labeled 'Hide extensions for known file types' and click on the 'OK' button to confirm your change.
5. You should now see the file extensions at the end of all file names.

NOTE: These steps may vary slightly if you have an older Windows operating system.

On a Mac:

1. Click on the 'Finder' drop-down menu at the top of your browser window.
2. Select 'Preferences'.
3. In the next window, select the 'Advanced' icon.
4. Check the box next to 'Show all file extensions'.

NOTE: These steps may vary slightly if you have an older Mac operating system.

How long are my photos stored on Snapfish?
Your photos will remain in your Snapfish online account indefinitely, as long as you remain an active member of the service. Active participation in the service is defined as purchasing photo merchandise (prints, enlargements, or any photo gift) through the website at least once every 365 days. If your account is inactive for a period of 335 days or more, we will email you about the pending deletion of your online photos. At that time, you will have the option to re-activate your account, thereby preserving your online photos.